Elka
Privacy Policy
How We Handle Your Personal Information

Developer: Kantoush

Organization: VARRNAM LLC

Email: mohamedkantoush20@gmail.com

๐Ÿ”’ Your Privacy Matters

This Privacy Policy explains what information Elka collects, how we use it, and the choices you have. By using Elka, you agree to the practices described here. If you don't agree, please don't use our services.

Introduction

Welcome to Elka. This Privacy Policy outlines our approach to handling personal data when you use the Elka application and related services. We believe in transparency and want you to understand exactly what information we collect, why we need it, and how we protect it.

By accessing or using Elka, you acknowledge that you have read and understood the practices described in this policy. If you have any questions, please reach out to us using the contact information above.

๐Ÿ“‹ What This Policy Covers

This document applies to all information collected through Elka's platform. It does not cover third-party services that may be linked from within the app. We encourage you to review the privacy policies of any external services you use.

1. Information We Collect

To provide and improve our services, we collect various types of information. Here's what that includes:

Account Details

Username, email address, profile picture, and other details you provide during registration.

Content You Share

Messages, photos, videos, comments, and other media you post or send through the app.

Usage Patterns

Features you use, time spent, interactions, and other actions within the platform.

Additional information we may collect includes:

  • Device Information: Device model, operating system, unique identifiers, IP address, and network carrier โ€” used for troubleshooting and optimization.
  • Location Data: With your permission, we may estimate your city or country from your IP. Precise GPS tracking only occurs with explicit consent.
  • Support Communications: Records of your interactions with our support team, including questions and feedback.
  • Payment Information: For premium features, payment details are processed by secure third-party providers. We do not store full card numbers.

2. How We Use Your Information

We use your data for specific, legitimate purposes:

Service Operation

Creating your account, authenticating you, displaying your profile, and enabling messaging and sharing.

Personalization

Recommending relevant content, suggesting connections, and adapting the interface to your preferences.

Safety & Security

Detecting spam, abuse, fraud, and policy violations. We analyze patterns to protect our community.

Other uses include:

  • Communication: Sending service updates, security alerts, and support responses. Promotional messages only if you opt in.
  • Improvement: Studying trends, fixing bugs, and developing new features based on aggregated insights.
  • Legal Compliance: Responding to lawful requests from authorities and meeting regulatory obligations.
๐Ÿšซ No Data Selling

Elka never sells your personal information. When we share data, it's only in the limited situations described below, always with strong protections in place.

3. When We Share Information

We keep your data confidential except in these specific cases:

  • With Your Consent: If you connect a third-party service and authorize sharing, we'll pass along what's needed.
  • Service Providers: Trusted vendors who help us operate (hosting, analytics, support) process data under strict contracts.
  • Legal Requirements: If a court orders it, or we need to protect rights and safety, we may disclose information.
  • Business Changes: If Elka is acquired or merged, user data may transfer โ€” but we'll ensure protections continue.
  • Emergency Situations: To prevent serious harm to individuals or the public, we may share relevant data with authorities.

We always share the minimum necessary and require partners to follow strict privacy standards.

4. Data Protection Measures

We implement industry-standard security measures to safeguard your information:

Encryption

TLS for data in transit, AES for data at rest.

Access Controls

Only authorized personnel can access user data, and only when necessary.

Regular Audits

We test systems regularly for vulnerabilities and conduct security reviews.

No online service is 100% secure. We don't claim perfection but work hard to minimize risks. If a breach occurs, we'll notify affected users and regulators as required by law.

5. Your Rights and Choices

Depending on your location, you may have these rights regarding your personal information:

View & Edit

Update your account details anytime through Settings.

Export Data

Request a copy of your information in a portable format.

Delete Account

Request removal of your data, subject to legal retention requirements.

Additional options:

  • Opt Out: Unsubscribe from promotional emails anytime. Adjust app permissions in your device settings.
  • Restrict Processing: Ask us to limit how we use your data in certain situations.
  • Object: Challenge certain types of processing, like direct marketing.

To exercise these rights, email us at the address above. We'll respond within the timeframe required by law and may ask for identity verification first.

6. Data Retention

We keep your information only as long as needed for the purposes described in this policy, or as required by law.

  • Active Accounts: Data is retained while your account is active.
  • After Deletion: We remove or anonymize your data within a reasonable period, except where we must keep it for legal or security reasons.
  • Backups: Residual copies may remain temporarily in backup systems as part of disaster recovery.

When data is no longer needed, we securely destroy or anonymize it.

7. Children's Privacy

Elka is intended for users 18 years of age or older. We do not knowingly collect information from anyone under 18.

Age Limit

We prohibit under-18 registration and enforce this through verification checks.

Accidental Collection

If we discover data from a minor, we delete it promptly โ€” usually within 24 hours.

Parental Help

Parents who believe their child shared data with us should contact us right away.

โš  Third-Party Services: This policy only covers Elka. If you follow links to other sites or use third-party services integrated with Elka, their own privacy policies apply. We're not responsible for their practices.

8. Changes to This Policy

We may update this policy from time to time. When we make significant changes, we'll let you know through:

  • An in-app notification or banner
  • An email to your registered address
  • Updating the effective date at the top of this page

Continuing to use Elka after changes take effect means you accept the updated policy. If you disagree, you should stop using the app and delete your account. We won't reduce your rights without your explicit consent.

9. Contact Us

Questions, concerns, or data requests? Reach out to us:

Developer: Kantoush

Organization: VARRNAM LLC

Email: mohamedkantoush20@gmail.com

When contacting us, please include your username or registered email and a clear description of your request. We aim to respond within 30 days. For complex requests, we may need more time and will let you know.

Thank you for trusting Elka with your information. We're committed to earning that trust every day.